Last updated: August 23, 2026
These terms govern your use of ProfilePilot's website and Google Business Profile management service (the "Service"). By creating an account, you agree to these terms. We've written them in plain language on purpose — if anything's unclear, email us and we'll explain it.
ProfilePilot manages your Google Business Profile on your behalf, including some or all of: weekly posts, review monitoring and responses, Q&A monitoring, photo and video updates, profile optimization, local SEO and citation management, performance reporting, reputation alerts, and multi-location management, depending on your plan.
Plans start with a one-time $98 setup fee, then $99/month for one location ($69/month for each additional location), billed through Stripe. You can cancel any time from your dashboard's Account & Billing page — cancellation takes effect at the end of your current billing period, and we don't offer refunds for partial months except where required by law.
You retain full ownership and control of your Google Business Profile and your Google account at all times. Connecting it to ProfilePilot grants us permission to act on your behalf for the services described above — nothing more. You can disconnect it any time from your dashboard, which revokes our access.
We write posts and review responses on your behalf using the information you give us about your business. Everything we publish is visible in your dashboard — if something needs adjusting, let us know and we'll fix it.
You can cancel your subscription at any time. We may suspend or terminate accounts that violate these terms or misuse the Service, with notice where reasonably possible.
We do our best to grow your visibility and manage your profile well, but we can't guarantee specific outcomes — like search rankings, review counts, or call volume — since those ultimately depend on Google's own systems and algorithms, which we don't control. The Service is provided "as is." To the extent permitted by law, our total liability to you is limited to the amount you've paid us in the 12 months before a claim arises.
We may update these terms from time to time. If we make material changes, we'll update the date at the top of this page. Continuing to use the Service after changes take effect means you accept the updated terms.
Questions about these terms? Email us at hello@profilepilot.online. See also our Privacy Policy.